Terms of Service

North Mountain Ragdolls is a family-owned, home-based Ragdoll cattery in Clearfield, Utah, TICA registered (no. 115295). We list kittens and cats, answer questions, and take reservations through this website.

Please use the site honestly: give us your real name, email and phone number, don't impersonate anyone, and don't try to break, disable or misuse it. We can remove a listing, a message or an account if it is being used unfairly.

Joining the waitlist costs nothing and does not guarantee a kitten. It means we will contact you when a kitten that fits your preferences is available. You can ask us to remove your details from the waitlist at any time.

A spot can be held by paying the deposit shown on the reservation page at the time you book. The deposit is only taken once you have read and accepted the kitten purchase agreement for that spot. Paying a deposit holds that specific kitten for you and takes it off the site for other people.

If your plans change, tell us as early as you can — what happens to the deposit depends on where things stand with your kitten, so please ask us before assuming anything. We will always deal with you fairly and in good faith.

Every kitten goes home with a written purchase agreement. That agreement — signed by you and by us — is the document that governs the sale, including the price, what is included, and our health and care commitments. If anything on this website ever disagrees with your signed agreement, your signed agreement wins.

Prices shown on the site are the current listed prices and can change while kittens grow, seasons change, or a cat's status changes. A price is only fixed for you once it appears in your signed agreement or in an invoice you have paid. Kittens listed as available can be reserved by someone else at any time.

Card payments are processed securely by Stripe. We never see or store your full card number, expiry date or security code. An invoice or deposit is only treated as paid once the payment has actually gone through.

If you create an account, or sign in with Google, you are responsible for keeping your login safe. Tell us straight away if you think someone else has used it. You can ask us to close your account at any time.

Chat messages and emails are a convenient way to talk to us, but they are not a contract. Nothing said in chat counts as a booking or a sale until you have paid a deposit or signed the agreement.

We take care of our cats and our customers, and we stand behind every kitten we sell. To the extent the law allows, our responsibility for anything that goes wrong is limited to the amount you actually paid us, and we are not responsible for losses that could not reasonably have been expected from the problem.

These terms are governed by the laws of the State of Utah, United States, and any dispute will be handled there.

We may update these terms and will change the date above when we do. For any question, complaint or request about your order, reach us at northmountainragdolls@gmail.com or 801-556-9060.